Refunds and cancellation

A clear path if plans change.

This page summarizes the standard SiteLynxx managed website subscription policy. The signed agreement and the terms presented at Stripe Checkout control the purchased service.

Seven-day initial refund window

The initial SiteLynxx subscription charge is eligible for a full refund when a valid request is received within seven calendar days after that charge. After day seven, subscription charges are non-refundable except where applicable law or the signed agreement requires otherwise.

What the subscription refund does not cover

Separately authorized third-party purchases, including a domain purchased for a client, are outside the subscription refund. Those costs remain governed by the approved purchase record and the third-party provider's terms.

Cancellation

A client may cancel through the approved support or Stripe path. After SiteLynxx accepts the cancellation, future renewals stop and the managed website remains live for 30 calendar days. SiteLynxx then completes the agreed offboarding without taking ownership of or disrupting the client's domain, email, profiles, accounts, or unrelated DNS records.

How to request help

Send the request from the email connected to the subscription to sitelynxx@gmail.com. SiteLynxx may verify the requester's identity and subscription before processing the request.

Last updated August 24, 2026.